All individuals departing from the United States of America or any other place in the world must be in possession of a valid passport. You cannot travel if your Passport or Resident Card is expired. It is your responsibility to ensure that you have valid travel documentation, including but not
limited to passports and visas, which meet the requirements of immigration and other government authorities at every destination. Any fines, penalties, payments or expenditures incurred because of
such documents not meeting the requirements of those authorities will be your sole responsibility.
The client MUST send us a legible copy of the passports of all the people in the reservation within 7 days after the reservation date. The photo will be used so that the air ticket is issued without errors. The reservation could be canceled if we do not receive the copies of the passports. You can send us the copy of the passport to this email: firstname.lastname@example.org
Deposit, Final Payment, Cancellations and Refunds.
If you are using our layaway payment plan, a payment MUST be received every month equal or greater than the initial deposit amount or your reservation could be cancelled.
50% OF THE PRICE MUST BE PAID 60 DAYS PRIOR TO DEPARTURE.
THE TOTAL PRICE MUST BE PAID 45 DAYS PRIOR TO DEPARTURE.
All reservations require a non-refundable per person deposit of $100. All DEPOSITS ARE NONREFUNDABLE. Regular Airline tickets are nonrefundable. Also, cancellation penalties imposed by hotels, cruise lines and other providers are nonrefundable. Any amendment or any changes to a reservation once booked and paid or deposited constitutes a cancellation and any ticket exchanges, changes, reissues and cancellations may require additional funds. In addition to retaining the nonrefundable per person deposit of $100, cancelled bookings may incur charges of up to 100% of the cost of the booking.
If you cancel your reservation, your right to receive a refund is limited, as set forth in the following schedule:
– 91 days or more prior to departure: Total paid except the deposit.
– 90 to 45 days prior to departure: 50% of total price is non-refundable
– 44 days prior to departure: 100% of total price is non-refundable
Some HOTEL/RESORT FEES may be payable directly to the hotel at check out. Some fees or taxes could be payable at airport. There will be a $25 charge for returned checks.
A $25 non-refundable fee will be charged by D’Rumba Travel for any changes or revisions made after initial deposit in addition to any fees imposed by third party suppliers for the change or revisions.
Additional fees for baggage may apply. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies.
D’Rumba Travel acts as a travel agent only. We sell various travel related products on behalf of numerous transport service providers, including, but not limited to hotel, tours, travel insurance coverage, airlines and rail. D’Rumba Travel does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions.
D’Rumba Travel obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standard. We are not responsible for flight delays or for flight changes decided by the airlines.
A request to the hotel cannot be guaranteed. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. You understand that your legal recourse is against the specific provider not D’Rumba Travel.
Credit Card Transactions.
If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against D’Rumba Travel and in the event that payment has been made to D’Rumba Travel by credit card, you agree that you will not seek to charge back your payment to D’Rumba Travel. If D’Rumba Travel incurs any costs, including but not limited to attorneys’ fees, to recover any payments charged back, you agree that you will be liable for these costs. If the credit card is declined, you guarantee that you will settle any amounts owing to D’Rumba Travel via money order or cash immediately.